Email, domain and accounts
Whether your email is on your own domain and set up so it is harder to fake, whether each person has their own account, and how people sign in.
One visit. I look at email, computers, crew phones, the website and the job software, change nothing on your systems, and leave you a one-page summary in plain English. Up to four a month, so the ones I do get my full attention.
The things a trades office runs on, and the ones that fail quietly.
Whether your email is on your own domain and set up so it is harder to fake, whether each person has their own account, and how people sign in.
Which computers are past their support date, what updates are waiting, and whether the backups run and have ever been test-restored.
How the crew's phones and tablets are set up, what your website shows a customer, and how a job gets from the phone to the crew today.
About an hour, at your office. A weekday from 4 pm, or a Saturday morning. If your office closes before 5 pm, Saturday morning is usually easier.
Nothing is changed. I look, I ask, and I take notes. No software is installed and no setting is touched during the visit.
A one-page summary, in plain English. What is fine, what needs attention, and what is past its support date. It is yours to keep, and yours to share with whoever looks after your computers now. If you already have an IT person, the check-up works alongside them.
No obligation. If you want help afterwards, I put a fixed price in writing first. If not, the summary is still yours.
Everything in your name. Anything I set up later is set up in your business's name and documented, so you are never locked in.
Two working demos on invented data for Sample Electrical, a made-up trades business. View only, and reset every night.
How I keep watch over a small business’s computers. The platform is my own open-source project: it detects and alerts, and it is in beta.
Open the demos →What a trades business’s customers see on their phones: the services, an instant quote calculator and the contact form.
Open the demos →Tell me a little about the office and when suits you. I reply within one business day, and nothing is changed on your systems during the visit.
Prefer email? Write to info@sd-techsolutions.com. I reply within one business day.